The Terpness Promise

Maryland Athletics pledges to put our customers first, understanding that they deserve nothing less. We are dedicated to excellence and committed to providing value-added service in a proactive, flexible and efficient manner. We recognize that the quality of our performance directly impacts our customer’s continued support of our 27 varsity sports. We commit to treating everyone in a pleasant, fair and equitable manner.

Our guests’ satisfaction is a direct reflection of our effectiveness as an organization.

Please tell us how we’re doing! To register compliments or complaints, please email terpness@umd.edu.